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1. Use of this website and the sale of products is governed by the laws of Queensland and Australia. 2. By using this website or ordering products on it you submit to the laws of Queensland and Australia and agree that any dispute will be determined in accordance with and by the courts of Queensland and Australia. 3. Your use of this website and the purchase of products is governed by these terms of service. 4. This website does not provide veterinary advice, advertise, promote, make claims, prov...

A Personalised Guide to Online Pet Pharmacy I still have questions We understand. Call us on 1300 738 777 and tell us you’re a first-time customer – we’ll walk you through it. Where else can I go for help? Start over

  My dog's got itchy skin.  What are my options? Dogs itch and scratch for many different reasons and sometimes for absolutely no reason at all.  Yep, every dog has to scratch at some time…and it’s completely normal. However if dry, itchy or flaky skin is making your dog uncomfortable and you notice that your dog is chewing and biting to the point of wounding herself, you need to seek veterinary help. Itchy Skin Itchy skin or pruritus , the medical...

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PetScripts.com.au recognises and values the protection of your personal information.  PetScripts has implemented this privacy policy in order to reassure our customers about how PetScripts will use their personal information. 1. What Information Do We Collect From Our Customers? When becoming a registered customer of PetScripts, you may be asked to supply personal information such as your: name; address; telephone number; and e-mail address. If you place an order with us you...

PetScripts Buyer's Guide New to PetScripts? We’ve created this buyer’s guide to help get you the best experience. Try Our Interactive Guide OR Continue Reading Why Buy From PetScripts? ...

When asking for a script – our suggestions Most vets are happy to provide a prescription to their clients, and prescriptions are requested every day. When asking for a prescription, here are some tips to keep in mind: They’re not obliged to write you a script on request. It’s their choice, and they may require examining your pet in person. Sourcing affordable medicine is in the interest of the pet. Most vets will prioritise the cost and experience over personally selling th...

Prescription FAQs   Q. Can I purchase a prescription medicine without a prescription? A. You must have a valid written prescription from an Australian veterinarian. The prescription indicates the dose, dosage frequency and duration that your pet requires the medicine and other important information our Dispensing Pharmacists need to dispense your order. If you don't have a prescription, you'll need to ask your vet. Read more on how to ask your vet for a prescription here . We are requi...

What our customers say At PetScripts, it's our goal to give you the best pet medication shopping experience. We're overjoyed to receive such positive feedback from our customers. Here are just a few. Great service ...

Our standard shipping charge for ordinary orders up to 1kg is $9.95 which includes postage, handling and insurance for each order delivered anywhere in Australia and you can upgrade to Express Post for just $10 more ($19.95).* For a limited time, we’re also offering FREE Standard Shipping for all orders over $99 (except cold products or orders over 1kg). The shipping charge for cold products (such as Caninsulin) is $29.95 which includes express post, handling and insurance *. All orders ar...

How to Order How to Order Online Locate the products you want to order by searching for the product name. Once you’ve found the correct product (make sure the product name, strength and other details match exactly what’s shown on your vet’s prescription). Enter the quantity you would like to order as shown on your prescription an...

What you probably don't know about Virtual Vet Consults More and more Aussie pet owners are turning to online or virtual veterinary consults when they can't physically make it to their regular vet due to distance, scheduling problems or other reasons. Many Aussie pet owners know that they can get online vet consults from qualified Australian vets, who can examine their pet via video and provide advice, second opinion or diagnosis. Indeed, some online vets will even provide online veterinary prescrip...

My vet put my dog on Apoquel.  What does that mean? As we all know, occassional itching is a fact of life for dogs. However allergies (fleas, environmental, food and contact) and the condition of your dogs skin (infection, dryness, oilyness) may sometimes cause more frequent or constant itching and scratching, with changes in skin colouration, changes to body odor and hair loss indicating a serious condition in your dog. So what does all of this mean? Don’t fret…...

NEW Welcome to our new website We’re excited to share our new website with you. Let’s take a look at whats new at PetScripts. ...

'Tis The Season To Be Jolly (and Order Early!) Christmas is almost upon us and while it’s a wonderful time for all of us and our pets, due to the impacts of COVID-19 on mail delivery on top of the usual public holidays and our desire to give as many of our wonderful vets, vet nurses, pharmacists and pharmacy assistants, and other staff a well-earned break and time with their families, and to allow our pharmacy team to give priority to human medication, our service wil...

Thank you for your feedback! All future reminders for this order have been cancelled.  Next Steps On Your Order Finals Checks Once the pharmacy receives your script, they will do a final check and contact you if there are any issues.  Dispensed The pharmacy will dispense your prescription and prepare the order for delivery. Delivery Once your order is on its way to you, you will receive a separate email with a track...